Privacy policy
Information We Collect
We collect the following information from customers.
- Name (including nicknames and pen names)
- Email address
- Phone number
- Address
- Photographs and videos
- Information regarding the customer's payment methods, such as credit cards, bank accounts, and electronic money
- The customer's activity on our website, such as time spent on the site, input history, and purchase history
- Identification information generated through the use of cookies
Purposes of Using Your Information
We use the information collected from customers for the following purposes.
- To accept registrations for our services and to verify and authenticate the customer's identity
- To manage the customer's usage history of our services
- To process payment of usage fees
- To analyse the customer's activity within our services and use it to maintain and improve them
- To provide information about our services
- To respond to customer inquiries
- To address conduct that violates our terms or applicable laws
- To notify customers of changes, suspension, or termination of our services, or of contract cancellations
- To notify customers of changes to our terms and the like
- For other purposes related to providing, maintaining, protecting, and improving our services
Measures Taken for Security Management
Regarding the measures we have taken for the security management of information collected from customers, we will respond individually in accordance with the provisions of applicable law upon contact made to the inquiry address listed at the end of this document.
Provision to Third Parties
Of the information we collect from customers, we do not provide personal data (as defined in Article 16, Paragraph 3 of the Act on the Protection of Personal Information) to third parties (including those located outside Japan) without obtaining the customer's prior consent. The following cases are exceptions.
- When the handling of personal data is outsourced to an external party
- When our company or our services are acquired
- When data is shared jointly with business partners (where specific joint use occurs, the details will be disclosed separately)
- Other cases where provision to third parties is lawfully permitted by law
Access Analysis Tools
We use Google Analytics to analyse customer access. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies; please check your browser settings for details. For more information about Google Analytics, please see below.
Google Analytics Terms of Service
Contact
If you wish to request the disclosure, correction, suspension of use, or deletion of your information, please contact us via the Contact Form.
In such cases, we will always verify that the request comes from the individual themselves, by means specified by our company, such as the presentation of a driver's licence.
Changes to This Privacy Policy
The contents of this policy may be changed without prior notice. Except as otherwise provided by our company, the revised privacy policy shall take effect from the time it is posted on our website.
